No-Show or Cancellation: Appointments must be rescheduled or canceled at least 24 hours before their originally scheduled date and time. Appointments canceled within 24 hours will be treated as a No-Show appointment. After 2 No-Show appointments, we will be unable to schedule another appointment for you.
Confirmations: You must confirm your appointment 24 hours before your appointment, if not the appointment will be canceled and counted as a no-show.
Late Arrivals: Please be 15 minutes early for your scheduled appointment. Patients who arrive late will be asked to reschedule and it will be considered a No-Show appointment.
Child Policy: Please arrange for childcare before your appointment. We love children, but for their safety children are not permitted in office/operatories with patients. If a child accompanies you to your appointment, you will be asked to reschedule it and it will be considered a No-Show appointment.
Office waiting area/Operatory: Only the patient is allowed in the waiting area and the operatory, anyone else will have to wait in the vehicle. If you are under 18 or have special needs, then you are allowed to bring one parent/person with you. No drinks or food in the office, cell phones must be silent, and if you need to take a call then you must step outside.
